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Important Information

Read before you order. Terms and conditions of sale, privacy policy, web security and other policies.

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Tip of the Day

Tip # 1 - Be sure of the right fit
Everyone has one foot slightly larger than the other. Make sure you buy shoes for the larger foot, not the smaller one. 

Membership Reward Points

Shoe Box Membership Rewards

Shoe Box Membership can be obtained in person at any of our store or online. Shoe Box Membership Rewards Program is available to individuals only. You will be bound by these terms and conditions when you first sign up to join our Shoe Box Membership Rewards Program.

All members will be assigned a Membership number which will be used by Shoe Box for identification purposes. You must present your card or quote your Membership number each time you purchase goods from us in store or login using your login details online. Membership cannot be shared with any other persons and from time to time may be required to provide identification for the purpose of member ownership.

By joining Membership Rewards program, you will be automatically participated in the mail list and future competitions. You will be able to request to unsubscribe in writing, via email and verbal communication with Shoe Box Staff.

The Membership card remains the property of Shoe Box and is not transferable. If your Membership card has been lost or stolen, please notify us immediately. Shoe Box may at its discretion cancel your Membership or refuse your Membership to its Shoe Box Membership Rewards Program, at any time without notice to you.

It is your responsibility to keep your details up to date. If Shoe Box do not have your correct details as not provided, you may not be able to receive any invites or promotion or offer.

Frequent Buyers Points

You will receive for every $1 spent = 1 Membership Rewards point.

Every 200 points = $10 credit to your member account/ card

All Membership Rewards points will be reset to 0 (zero) at the anniversary of the joining date.

- Can only be use at Shoe Box stores or www.Shoebox.com.au

- Can only be redeemed once you have reach over every 200 points block

- Cannot be exchanged for gift voucher or used to purchase gift vouchers.

- Cannot be redeemed for cash

- $10 credit must be used by the expiry date (currently 90 days)

- This Membership Rewards are cleared to zero at the anniversary of the joining date

- No refund will be accepted for redemption of purchase, Exchange and Credit voucher will be issued

- Personal Information and details - All data entered on this website or disclosed to us by phone or email will be kept for the exclusive use of Shoe Box. Exclusions to this include where the request is made by the Australian Police or Customs departments for the purpose of investigating issues related to the order in which the data was collected.( Information will not be sold or made available to any other non official government entity). Shoe Box recognizes that your privacy is important to you and that you have a right to the privacy of your personal information. For Shoe Box to process your order, we need information such as your name, email or contact number, delivery address and payment details you may provide. Other information will also be collected with your permission from time to time. Outside of information that you enter on the web site, we also receive and store certain types of information when you interact with Shoeboxshoes.com.au/shoebox.com.au or create a Membership Rewards account with us, we may require you to provide your name, address, email address, credit card number or other details ("customer information"). We may subsequently require further details to enable the processing of any orders that you make. You agree to provide Shoe Box with current, complete and accurate customer information when asked to do so by the website or an employee of Shoe Box.

Disclaimer

Shoe Box reserves the right at all times to make any changes to its Shoe Box Membership Rewards Program Terms and Conditions. Shoe Box will take all reasonable steps to ensure your personal information is protected. Please refer to our privacy policy for further details. Shoe Box reserves the right to terminate the Frequent Buyers Program.

You agree that your access to and use of this site and the Shoe Box Membership Rewards Program is subject to these terms and conditions and is at your own risk. Shoe Box does not accept any liability for any loss or damages incurred or suffered by you or any other person as a result of your use of this site or the Shoe Box Membership Rewards Program.

If at any time members wish to change personal information or stop receiving promotional material, they can do so by giving written notice to:

Shoe Box Membership Rewards.
Hatexio Pty Ltd,
21 Buffalo Road, Gladesville NSW 2111, Australia
Or Call 02 9809 2277

Or Email sales@shoebox.com.au


Shoe Box Membership Rewards program is conducted by:
Shoe Box of Hatexio Pty Ltd
21 Buffalo Road, Gladesville NSW 2111, Australia
(ACN 002071669) Trading As “Shoe Box”.

How to join Membership Rewards card

It is easy and simple. Shoe Box Membership Rewards Program is for free when you fill in the required details in store or when joining online. By becoming members of the Shoe Box Membership Rewards Program, members agree to receive advertising, marketing materials and other communications from Shoe Box except where expressly disallowed by you at any time during your membership.

- In store

Fill in the form when you purchase the item at Shoe Box store. You must present your card or quote your membership Rewards number each time you purchase goods from us in store. Every your purchase for your spend to accumulate towards your Membership Rewards point.

- Online

Join membership online. You must login using your login details online, by purchasing using your login details online, every your purchase for your spend to accumulate towards your Membership Rewards point.

How to redeem points

 

- In store

Members must present their Shoe Box Membership Rewards Card with transaction.

 

- Online

You can use as payment method, your credit will be shown at payment page. It shows “Click this box to apply your $xx.xx awards balance to this order”